Chief Of Staff, Office Of The Coo
Eidu
Nairobi | Full Time | ICT / Telecommunication
Closing in 1 week from now
What you will do:
- Program & Delivery Design:
- Coordinate cross-functional design and review processes to ensure alignment across Learning, Research, Country, Finance, Government Relations, and Fundraising
- Ensure that insights from research, implementation experience, and stakeholder feedback are integrated into program refinements
- Collaborate with Learning and Data to ensure program design choices are reflected in measurable indicators and operational targets
- Support standardization of delivery approaches across countries while maintaining contextual flexibility
- Organizational Execution and Decision Processes
- Facilitate cross-functional review and refinement of EIDU’s core organisational metrics and operational targets, in collaboration with Learning, Data, and Strategy.
- Define clear decision “triggers” that connect performance indicators to strategic and operational actions and escalation pathways
- Strengthen how data is used across countries and functions to improve focus, efficiency, and execution discipline at scale
- Organizational planning
- Lead cross-functional alignment on annual goals and quarterly planning cycles
- Ensure operational targets and key metrics are embedded within planning and review processes
- Develop content and agendas for senior leadership meetings, ensuring data and progress against targets inform strategic prioritisation
- Align staffing and funding plans with organizational goals and priorities in collaboration with People and Finance
- Strategic initiatives & organizational priorities
- Drive or support high-priority cross-cutting initiatives identified by the COO, such as risk management, strategic procurement, cross-country coordination, or expansion efforts.
- Provide structured analytical and execution support to senior leaders on time-bound strategic priorities
What you should bring:
- The desire to use your skills to bring about positive social change.
Education:
- Bachelor’s degree, preferably including analytical coursework
Experience:
- 5–8 years of experience in roles such as management consulting, strategy and operations, business intelligence, product or program management, or similar fields
- Working in or supporting organizations operating in low-resource or Global South contexts
- Influencing senior stakeholders and driving cross-functional initiatives
- Entrepreneurial / startup experience preferred
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